APPOINTMENTS AND FEES
See list of fees below.
Appointments can be made either in person or by phoning 07 3841 1011 during business hours.
Online booking for existing patients is available for Dr Sharon Soh, Dr Naomi Richmond, Dr Amanda Kotzur and Dr Isabel Borthwick, via HotDoc .
Download the app on your mobile phone to make bookings easier.
It is important to consider what issues you are hoping to cover during the appointment so we can book the right length appointment for you.
Only one patient can be seen during a standard consultation. Please book separate appointments for each family member. This helps the doctor give each person the time they need.
Appointment reminders
SMS reminders are sent to your mobile phone one business day before your appointment. Please confirm your appointment by responding to the SMS or calling our reception staff. Alternatively, our reception staff will phone if SMS is not available.
If you are unable to attend an appointment, please let us know, we may be able to give that time to another patient.
Fees and Billing
We are a Mixed billing practice as of 4 September 2023. We charge a gap fee of $35.00 regardless of the length of your appointment. There are additional fees for other types of consultations / procedures. If your visit requires a trip to our treatment room, there will be a gap fee of $50.00.
You will be charged the full amount on the day of your appointment, and we can process the Medicare rebate immediately. You will need a card with a cheque or saving account to receive your rebate. No cash is used or kept on the premises.
Pension, Health Care Card holders and under 16yrs will continue to be bulk billed (at the discretion of the GP).
Non-Medicare eligible services such as employment medicals, commercial driver’s license, Worker's Compensation or medical/insurance reports will attract a fee payable at the time of consultation.
It is the patient’s responsibility to ensure Medicare, Health Care, Aged Pension and Veteran’s Affairs cards are kept current in the practices’ records. Patient details are verified at each appointment.
After hours fees are handled by Home Doctor Service.
Hearing Specialist Fees are managed by Bloom Hearing Services.
New Patients:
Please arrive 10-15 minutes before your appointment time to complete paperwork. You can also download the paperwork to complete at home and bring with you. We are currently accepting new patients, but only 1 or 2 per week.
If you have not attended our clinic in the past 5 years, you will be considered a new patient. Phone the clinic to discuss your options.
New ADULT patient registration form
New CHILD patient registration form
Keeping your details up to date
At each visit, it is a Medicare requirement and thus our policy to verify your details including name, DOB, address, Medicare/DVA number, concession cards, next of kin and emergency contacts.
Update your details form
Appointments can be made either in person or by phoning 07 3841 1011 during business hours.
Online booking for existing patients is available for Dr Sharon Soh, Dr Naomi Richmond, Dr Amanda Kotzur and Dr Isabel Borthwick, via HotDoc .
Download the app on your mobile phone to make bookings easier.
It is important to consider what issues you are hoping to cover during the appointment so we can book the right length appointment for you.
Only one patient can be seen during a standard consultation. Please book separate appointments for each family member. This helps the doctor give each person the time they need.
Appointment reminders
SMS reminders are sent to your mobile phone one business day before your appointment. Please confirm your appointment by responding to the SMS or calling our reception staff. Alternatively, our reception staff will phone if SMS is not available.
If you are unable to attend an appointment, please let us know, we may be able to give that time to another patient.
Fees and Billing
We are a Mixed billing practice as of 4 September 2023. We charge a gap fee of $35.00 regardless of the length of your appointment. There are additional fees for other types of consultations / procedures. If your visit requires a trip to our treatment room, there will be a gap fee of $50.00.
You will be charged the full amount on the day of your appointment, and we can process the Medicare rebate immediately. You will need a card with a cheque or saving account to receive your rebate. No cash is used or kept on the premises.
Pension, Health Care Card holders and under 16yrs will continue to be bulk billed (at the discretion of the GP).
Non-Medicare eligible services such as employment medicals, commercial driver’s license, Worker's Compensation or medical/insurance reports will attract a fee payable at the time of consultation.
It is the patient’s responsibility to ensure Medicare, Health Care, Aged Pension and Veteran’s Affairs cards are kept current in the practices’ records. Patient details are verified at each appointment.
After hours fees are handled by Home Doctor Service.
Hearing Specialist Fees are managed by Bloom Hearing Services.
New Patients:
Please arrive 10-15 minutes before your appointment time to complete paperwork. You can also download the paperwork to complete at home and bring with you. We are currently accepting new patients, but only 1 or 2 per week.
If you have not attended our clinic in the past 5 years, you will be considered a new patient. Phone the clinic to discuss your options.
New ADULT patient registration form
New CHILD patient registration form
Keeping your details up to date
At each visit, it is a Medicare requirement and thus our policy to verify your details including name, DOB, address, Medicare/DVA number, concession cards, next of kin and emergency contacts.
Update your details form
